Helping people ... one computer problem at a time

Get 24 x 7 tech support from the comfort of your home.

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Unlimited 24 x 7 computer tech support...INSTANTLY! Only $29. No contracts. No setup fees. Business services also available.

Here's how it works...

Did you know most computer problems can be fixed without taking it to the store or having someone come to your home?

1

Contact Us

Anytime, anywhere by Phone, Email,
Live Chat, Facebook or Twitter.

2

Share your Screen

Share your computer screen with us securely over the Internet.

3

Sit Back and Relax

Watch us solve your computer problems from the comfort of your own home.

Why Choose Mytex

It's easy, fast, and convenient computer support. See how we compare…

Mytex In-Store In-Home
Available 24 x 7 ? X X
Support Anytime, Anywhere ? X X
Phone Support ? X X
Email Support ? X X
Live Chat Support ? X X
Remote Tech Support More Info

What is remote tech support?

It's a way of fixing software-related problems over the Internet by sharing your computer screen. You watch while we work.

? X X
No Appointments ? X X
No Waiting in Long Lines ? X ?
No Hourly Rate ? ? ?
Certified Experts ? X X
No Contracts ? X X
No Setup Fees ? X X
Lowest Price ? X X
100% Money-Back Guarantee ? X X
Plans & Pricing »

Computer Services

We can support you if you're at home, at work, or even in another country.

New Computer Setup

New Computer Setup

  • Install anti-virus and anti-spyware software
  • Perform system updates
  • Remove unwanted programs
  • Help setup user accounts
  • Test hardware and software functionality
Virus Removal

Virus & Spyware Removal

  • Perform a full-system sweep for all viruses, spyware, and malware
  • Remove viruses, spyware, and malware
  • Repair related OS issues
  • Install antivirus and anti-spyware software
Wireless Networking

Wireless Networking

  • Install and configure network cards and wireless connections
  • Configure and secure a router
  • Create a secure network
  • Coordinate setup preferences
  • Connect peripheral devices to the network
  • Troubleshoot connectivity issues
Tune-up

Computer Tune-up

  • Increase speed and performance
  • Perform system cleanup and defragmentation
  • Get rid of any unnecessary programs
  • Clean up physical hardware
Printer

Printer Setup & Support

  • Set up a local printer
  • Configure and test printer functionality
  • Demonstrate proper printer functionality
Installation

Backup or Transfer Data

  • Transfer data from one computer to another
  • Backup data to an external hard drive
  • Backup data to the Cloud
Computer Tutorial

Computer Training

  • Give overviews of OS
  • Review basic OS navigation
  • Review web browser basics
  • Covers up to 1 hour of training
Installation

Software Installation

  • Ensure compatibility and install software
  • Perform any necessary software updates
  • Set up any relevant shortcuts
  • Uninstall unwanted software when applicable
Computer Wipe

Computer Wipe

  • Prep a computer to be wiped of data
  • Wipe a computer clean of existing data

Mobile Device Services

Mobile Device Setup

Mobile Device Setup

  • Perform initial setup and connect device to the internet
  • Setup one user email account
  • Demonstrate how to install new apps
  • Demonstrate how to find and get connected to a wireless network
  • Explain how to maximize battery life
Mobile Email Setup

Mobile Email Setup

  • Connect one existing email account
  • Ensure proper connection
  • Assess and repair issues with email syncing
Hands-Free Device Hookup

Hands-Free Device Hookup

  • Sync a mobile device with one customer-supplied hands-free device
  • Demonstrate proper hands-free functionality
  • Troubleshoot the connection

What our customers are saying...

Real reviews by real people.

My computer was running so slowly and I couldn’t figure out why. I really thought I was going to have to buy a new computer until I found you guys! Mytex saved my laptop and saved me $900. THANK YOU!
Eddie Eddie J. LocationDallas, TX
Right when my computer started acting up, I decided to give Mytex a call. Turns out I had a few viruses!! They're now gone and my computer works like new. I was up and running in no time. Thanks!
Anna Anna R. LocationSacramento, CA
My WiFi went down and my provider ended up being completely useless when it came to fixing it. Thankfully, I gave Mytex a try. My wireless network was fixed without having to wait for someone to come out to my home. You guys are the best!
Paula Paula H. LocationSpringfield, VA
When my daughter bought me a new laptop, I was clueless about how to use it. Mytex walked me through setting everything up and gave me great advice on programs to use. Thank you for being so polite and patient. I’m a customer for life.
Cynthia Cynthia A. LocationNew York, NY

Plans & Pricing

Premium services without the premium price.

What if I experience the same problem after receiving support?

If you have the same problem within 14 days of receiving support, we will fix it free of charge.

What forms of payment do you accept?

We currently accept Visa, MasterCard, Discover, and American Express.

When do the support incidents expire?

They never expire. You can use them the same day or 10 years from your purchase date.

If I want to buy more support incidents in the future, do I need to sign up again?

If you've purchased from us before, then simply contact us with how many support incidents you want, and we'll take care of the rest.

If I purchase more than one support incident, do I have to use them all in one day?

Not at all. You can use them any day you need support.

What is the 100% Money-Back Guarantee?

If for any reason you are not satisfied with our services, and have only used it once, give us a call within the first 14 days of your initial purchase date and we will issue you a full refund.