Sometimes IT is treated like a secondary concern by small business owners who’ve recently made it through the lean, DIY startup years. They might see IT as an option rather than a necessity. But when the first meltdown occurs, like a server crashing or email going offline, owners begin to realize they need some kind of support. But why go with a flat fee, fully managed IT service like Mytex? Why not just get the office manager to troubleshoot problems as they occur? Or maybe an hourly help desk service would do the trick.